The Illinois Lottery has updated its Terms & Conditions and Privacy Notice

FAQ

Who Can Play The Illinois Lottery On The Mobile Site?

In order to play a lottery game in retail, eligible players must meet the following criteria:

  • Over 18 years of age

To purchase a lottery ticket online, eligible players must meet the following criteria:

  • Over 18 years of age
  • Resident of Illinois
  • Physically located in Illinois at the time of purchase
The following are ineligible to play a lottery game in retail and online:

  • Members of the Lottery Board or any officer or other person employed by the Lottery Board or by the State
  • Any subcontractor, or manager, director, office, partner, employee or agent of said subcontractor, that is directly or indirectly involved in the management or operations of the Lottery
  • All Camelot Illinois employees
  • Any auditor or other Person directly involved in the oversight of any Drawing
  • Any spouse, child, sibling, or parent residing as a member of the same household in the principal place of abode of any Persons identified above
  • Any person who is registered at the time of purchase with the voluntary Self-Exclusion Database
  • Any other person prohibited by the Existing Lottery Law or State Policies or Rules

Do I Need An Account To Play On The Mobile Site?

Yes. You must create an Illinois Lottery account to play Illinois Lottery games online. You can register on your mobile device, it only takes a few minutes to complete.

If I Created An Account Online, Do I Need To Create An Account On Mobile As Well?

No. You only need one Illinois Lottery account. If you signed up online via your desktop computer you can use that same account on the mobile website and with the mobile app.

Can I Check My Account From My Mobile Device?

Yes. Sign in and tap 'Account' from the 'Menu' tab. You can view your account information, game history, manage your payment sources and collect your winnings from your mobile device.

Is All Site Functionality Available On The Mobile Site?

No. Select functionality is available on the mobile site. If you would like to manage your spending limits or view product pages, you will have to visit the full version of the website.

Which Games Can I Play Using My Mobile Phone And How Do I Play?

You can play Powerball, Mega Millions and Lotto on your mobile phone. You can also purchase subscriptions for Powerball, Mega Millions, Lotto, Lucky Day Lotto, Pick 3 and Pick 4. You must be connected to the internet within the state of Illinois. You can connect to the internet via WiFi or through your mobile carrier (Verizon, Sprint, T-Mobile or AT&T). Internet connection through a mobile carrier requires that players opt in for mobile geo-location. Once an internet connection is established, you can select the 'Play Now' Or ‘Subscriber Now’ buttons and begin to play.

How Do I Connect To The Internet To Play Illinois Lottery Games On My Mobile Phone?

You can either use a WiFi connection or you can connect to the internet through your mobile provider to play Illinois Lottery games on the internet. Internet connection through a mobile carrier requires mobile geo-location opt-in.

What Is Mobile Geo-Location?

You must be located in the state of Illinois to play Illinois Lottery games on the internet. If you are using a cellular connection, mobile geo-location service allows the Illinois Lottery to verify your location. The Illinois Lottery will not use your cellular connection without your permission therefore in order for the Illinois Lottery to use geo-location, you must first provide permission by opting in to the mobile geo-location service.

How Do I Opt In To Mobile Geo-Location?

Directions for Returning Players

If you are a returning player, log in to your Illinois Lottery online account, visit My Account>> Personal Preferences >> Mobile Preferences and follow the directions on the screen. You will need to provide your mobile number, choose your mobile carrier and reply to the SMS message that will be sent to your phone during the opt-in process. Message and data rates may apply to SMS message. Once you have opted in, you can play Illinois Lottery games on your mobile phone without WiFi.

Directions for New Players

If you are a new player, you can set-up your online account after you build your play. During the process of creating your account, please follow the steps to opt in to mobile geo-location. You will need to provide your mobile number, choose your mobile carrier and reply to the SMS message that will be sent to your phone during the opt-in process. Message and data rates may apply to SMS message. Once you have opted in, you can complete your purchase and continue to play Illinois Lottery games on your mobile phone without WiFi.

How Will I Know That My Mobile Opt-In Is Complete?

You will receive a confirmation text on your mobile phone which you must respond to for opt-in completion. After this response, your “Current Mobile Status” will appear as “Opted In.”

Are All Mobile Providers Available For Mobile Opt-In?

Currently, mobile opt-in is available for AT&T, T- Mobile, Sprint and Verizon only.

My Mobile Provider Isn’t Listed, Can I Still Play Illinois Lottery Games On My Mobile Phone?

Yes! You can still play Illinois Lottery games on your mobile phone using a WiFi internet connection.

What Happens If I Change My Mobile Number Or My Mobile Carrier?

If either your mobile phone number or mobile carrier change, you must update this information in your Illinois Lottery online account. Log in to your account, visit My Account>> Personal Preferences >> Mobile Preferences, update your information and press “Submit.” You will get a confirmation message once your update is successful.

Will Illinois Lottery Mobile Geo-Location Send Me Texts?

You will receive no more than 1 text per month. Message and data rates may apply to SMS texts.

Can I Opt Out Of Mobile Geo-Location?

You have two options. If you are in your Illinois Lottery online account, visit My Account>> Personal Preferences >> Mobile Preferences and select “No/Opt Out” and press the “Submit” button. You will get a message confirming opt out. You can also text STOP to 77147 to opt out. Message and data rates may apply to SMS texts.

 

Illinois Lottery Mobile App

 

What Types Of Devices Can Download The Illinois Lottery Mobile App?

The Illinois Lottery mobile app is available on iOS (Apple) and Android platforms only.

Where Can I Download The Illinois Lottery Mobile App?

The app can be downloaded from the Apple app store and Android devices can download the app on the Illinois Lottery website.

Who Can Play Illinois Lottery Games On The Mobile App?

Anyone 18 years of age and over, who is a resident of Illinois and physically located in the state of Illinois at time of purchase can play Illinois Lottery games on the mobile app. Employees of the Illinois Lottery, members of the Lottery Control Board and employees of certain of their contractors are ineligible to play Illinois Lottery games.

Which Games Can I Play On The Mobile App And How Do I Play On My Mobile Device?

You can play Powerball®, Mega Millions®, and Lotto with the mobile app. You can also purchase subscriptions for Powerball, Mega Millions, Lotto, Lucky Day Lotto, Pick 3 and Pick 4 using the mobile app. You must be connected to the Internet within the state of Illinois. You can connect to the Internet via WiFi or through your mobile carrier (Verizon, Sprint, T-Mobile or AT&T). Internet connection through a mobile carrier requires that you follow the steps and opt in for the Mobile Device Geo-Location Service (“Device Geo-Location Service”). Once an Internet connection is established, you can select the 'Buy Now' buttons and begin to play.

What Happens If I Change My Mobile Number Or My Mobile Carrier?

If you either change your mobile phone number or mobile carrier, you can still use the app to check winning numbers and use the retailer locator but you must update this information in your Illinois Lottery online account to be able to continue buying Illinois Lottery game tickets. Log into your account, visit My Account >> Personal Preferences >> Mobile Preferences, update your information and press “Submit.” You will get a confirmation message once your update is successful.

Will The Illinois Lottery Mobile App Send Me Texts And Alerts?

If you have opted-in to mobile geo-location, you will receive no more than one text per month for ongoing account verification. You can also set-up alerts for win notifications, jackpot alerts and promotional messages.

How Will I Get Updates For The App?

Any updates to the Illinois Lottery mobile app will be automatically applied to your device.

Are There Costs Associated With Using My Mobile Device?

Message and data rates may apply to the use of your mobile device depending upon the terms of your wireless calling plan.

Do I Need An Account To Play Illinois Lottery Games With The Mobile App?

Yes. You must create an Illinois Lottery account to play Illinois Lottery games with the mobile app and you can register through the app.

Do I Need An Account To Check Winning Numbers Or Use The Retail Locator With The Mobile App?

No. You do not need an Illinois Lottery account to access these features.

If I Created An Account Online, Do I Need To Create An Account On The App As Well?

No. You only need one Illinois Lottery account. If you signed up online via your desktop computer or via your mobile phone you will be able to use the same account.

How Do I Choose My Numbers?

You have two options to choose your numbers.

Quick Pick: This option allows you to tap Quick Pick from the Powerball, Mega Millions, Lotto, Lucky Day Lotto, Pick 3 and Pick 4 pages and numbers are randomly selected for you.

Choose Your Own Numbers: Choose your own numbers on the Powerball, Mega Millions, Lotto, Lucky Day Lotto, Pick 3 and Pick 4 screens by tapping on the square underneath Ticket 1. A pop up number grid will appear and a message will instruct you to choose your numbers. Select your numbers by tapping each number on the grid. Once selected, the numbers will change to another color. If playing Powerball or Mega Millions, a second message will instruct you to pick your Powerball or Megaball number.

Is There A Minimum Purchase Amount?

Yes. Minimum purchase amount is $5.

Can I Cancel My Purchase?

No. Once a ticket is purchased it cannot be canceled. Make sure to double check your selections before you hit 'Submit.'

How Do I Know If I Won?

If you play Illinois Lottery games via the mobile app and your numbers win, an email will be sent to the email address on file in your Illinois Lottery account to notify you of your win. It is your responsibility to keep your email address on file with your Illinois Lottery account current.

Is There A Risk Of Technical Difficulties While Playing Lottery Games On The Mobile App?

From time to time, access to the mobile app may be unavailable, delayed, limited or slowed due to acts of God, interruptions to internet service, maintenance or software failure. Every attempt will be made to minimize these disruptions. The Illinois Lottery and its contractors or agents are not liable for such technical difficulties or service interruptions.

Who Do I Contact If I Have Questions Or Concerns While Playing On The Mobile App?

If you experience technical difficulties or have questions, please contact the Illinois Lottery Player Hotline at 1-800-252-1775 or send an email to support@illinoislottery.com.

 

ANDROID USERS


Why Isn’t The Illinois Lottery App In The Google Play Store?

At the present time, the Google Play store does not permit lottery apps that allow the purchase of lottery tickets.

Will Installing The Illinois Lottery App Harm My Android Device And Make My Data Vulnerable?

No. The Illinois Lottery mobile app is safe for your device.  To ensure device safety, after downloading and installing the Illinois Lottery app on your Android device, return to your phone’s security settings and disable downloading from unknown sources.

Can I Download The Illinois Lottery App On Any Android Device?

No. The Illinois Lottery app is only available for Android devices that run Ice Cream Sandwich and Jelly Bean. Devices that run Froyo, Gingerbread or Honeycomb are not supported.

My Android Screens Don’t Look Like The Ones Used In The Steps For Download. Can I Still Download The Illinois Lottery App On My Mobile Device?

Screens and steps may vary by Android device. Please check your operation manual for specifics to your device.

 

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