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Contact Us

Player Assistance

Winning Numbers - How to Play - Claiming Prizes:
Player Hotline: 1-800-252-1775

Jackpot Alerts

For Mega Millions and Powerball jackpot alerts by SMS (text message) - Text the word JACKPOT to 46786.

Counseling & Self Exclusion

1-800-GAMBLER 1-800-426-2537

Administrative Offices

101 West Jefferson Street Springfield, IL 62702


100 West Randolph Street 7th Floor Chicago, IL 60601

Website Assistance

If you are experiencing technical difficulties with our website, email us at